Are you looking for a new exciting opportunity in tourism?
We are a tourism company offering scenic and whale watching flights by helicopter and aeroplane in the gorgeous small town of Kaikoura, New Zealand.
We are looking to fill the position of Sales and Customer Service Representative. This position would be a full-time fixed term position for the 20/21 summer season. The position would ideally begin effective immediately through to April, with a possibility to extend further.
As a Sales and Customer Service Representative you will be working directly with the other reservations team members and the flight operations managers to oversee the day to day operations of our tourism company. Some of the daily tasks expected of you would include:
Overseeing email accounts and bookings portals
Ensuring the daily procedures are adhered to
In charge of ensuring check in procedures run smoothly, and the timing of all pickups, check-ins, and flight times are running smoothly
Delegating staff to appropriate tasks throughout the day
In charge of flight following of both helicopters and aeroplanes
The reservations team are the face of our company and are the first and last point of contact for all our guests on our tours. The ideal candidate would have:
Have an outgoing, confident, and sociable personality as you will be interacting daily with guests from all over the world
Well presented and professional, as well as highly self-motivated
Exceptional time management and organisational skills
Confident in working with a team of co-workers to ensure all aspects of the business is running on time and efficiently
Be flexible as this position may require work in a variety of areas of the business
Confident with computers and booking systems
Follows direction and is a team player
Have a passion for tourism, marine wildlife, and aviation
Good at thinking outside the box