Join the Team!

Are you looking for a new exciting opportunity in tourism?

We are a tourism company offering scenic and whale watching flights by helicopter and aeroplane in the gorgeous small town of Kaikoura, New Zealand.

We are looking to fill the position of Sales and Customer Service Representative. This position would be a full-time fixed term position for the 20/21 summer season. The position would ideally begin effective immediately through to April, with a possibility to extend further.


As a Sales and Customer Service Representative you will be working directly with the other reservations team members and the flight operations managers to oversee the day to day operations of our tourism company. Some of the daily tasks expected of you would include:


Frontline sales

Overseeing email accounts and bookings portals

Ensuring the daily procedures are adhered to

In charge of ensuring check in procedures run smoothly, and the timing of all pickups, check-ins, and flight times are running smoothly

Delegating staff to appropriate tasks throughout the day

In charge of flight following of both helicopters and aeroplanes


The reservations team are the face of our company and are the first and last point of contact for all our guests on our tours. The ideal candidate would have:


Reservations/Tourism experience

Have an outgoing, confident, and sociable personality as you will be interacting daily with guests from all over the world

Well presented and professional, as well as highly self-motivated

Exceptional time management and organisational skills

Confident in working with a team of co-workers to ensure all aspects of the business is running on time and efficiently

Be flexible as this position may require work in a variety of areas of the business

Confident with computers and booking systems

Follows direction and is a team player

Have a passion for tourism, marine wildlife, and aviation

Good at thinking outside the box


Since this is a position in a tourism business the candidate must be available to work weekends and public holidays. Applicants for this position should have NZ residency or a valid NZ work visa.

Please send all CVs and letters of interest to [email protected] Applications close the 25th October 2020